Fairgo Casino Terms & Conditions
These Terms & Conditions govern your access to and use of Fairgo Casino, including any games, promotions, features, and related services made available through the website or mobile-optimised experience. They are intended to be clear, practical, and consistent with a safe and fair player environment for users in Australia.
By creating an account, depositing, or playing, you confirm that you have read and understood these Terms & Conditions and that you will treat gambling as entertainment rather than a way to make money. If you do not agree, you should not use Fairgo Casino.
Acceptance of Terms
Your use of Fairgo Casino constitutes acceptance of these Terms & Conditions, along with any game-specific rules, promotional rules, and other notices displayed within the website. Additional terms may apply to particular products, payment methods, or promotions and will be presented at the relevant time.
If any part of these Terms & Conditions is found to be unenforceable, the remaining provisions will continue to apply. Headings are included for convenience and do not affect interpretation.
Eligibility
To use Fairgo Casino, you must meet all eligibility requirements applicable to you, including age and identity requirements. Access may be restricted where offering online casino services is not permitted or is limited under local rules. It is your responsibility to ensure that you may legally access and use the services from your location.
Fairgo Casino may refuse registration, restrict access, or close an account where eligibility requirements are not met or where continued access would create legal, security, or integrity concerns.
Account Registration
To play for real money, you must create an account and provide accurate, complete, and up-to-date information. You agree not to misrepresent your identity, address, payment ownership, or any other registration details.
When you register, you are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account. You should use a strong password and avoid sharing your device or account details with others.
- One account per person is permitted unless Fairgo Casino expressly allows otherwise.
- You must not use another person’s account or allow another person to use yours.
- You must promptly update your account details if they change.
- You should notify Fairgo Casino as soon as possible if you suspect unauthorised access.
Verification
Fairgo Casino may request documents or information to verify your identity, age, address, and payment method ownership. Verification checks may occur at registration, prior to withdrawals, or at any time where needed to manage risk, prevent fraud, or maintain account security.
You agree to provide requested information promptly and in a readable format. If you do not complete verification within a reasonable time, Fairgo Casino may restrict features such as deposits, withdrawals, or gameplay until verification is completed.
Where additional checks are required, processing times may be longer than usual. Fairgo Casino aims to handle verification efficiently, but cannot complete withdrawals until relevant checks are satisfied.
Deposits
Deposits must be made using payment methods that you are authorised to use. Fairgo Casino may support multiple payment options and may change availability from time to time due to operational or risk considerations.
You agree that:
- Deposits must be made in accordance with on-screen instructions and any payment method rules.
- Any attempt to charge back, reverse, or dispute a deposit without legitimate grounds may result in restrictions or account closure.
- Fairgo Casino may apply reasonable controls to prevent misuse of payment instruments and to protect account security.
Where a deposit is incorrectly credited due to a technical, human, or processing error, Fairgo Casino may correct the balance to reflect the accurate amount.
Withdrawals
Withdrawals are subject to account verification, security reviews, and payment method requirements. Where possible, withdrawals may be processed back to the original payment method used for deposits, or to another method accepted by Fairgo Casino in line with operational and security controls.
To protect players and the integrity of the platform, Fairgo Casino may:
- request additional verification before approving a withdrawal;
- decline a withdrawal request where there are reasonable grounds to suspect fraud, misuse, or breach of these Terms & Conditions;
- apply appropriate checks where gameplay patterns or transaction activity indicates elevated risk.
Withdrawal timelines can vary based on verification status, payment provider processing, weekends/public holidays, and necessary reviews. Any displayed processing estimates are general guidance and not a guarantee.
Bonuses
Fairgo Casino may offer bonuses, free spins, and other promotions. Each promotion may have specific terms such as eligibility criteria, wagering requirements, expiry periods, game weighting, maximum bet restrictions, and limits on winnings or withdrawals. Those promotion-specific terms form part of these Terms & Conditions.
Unless expressly stated otherwise in the relevant promotion rules:
- bonuses are intended for recreational play and may be limited to one per person, household, IP address, or payment method;
- bonus abuse is not permitted, including using multiple accounts to obtain promotions;
- Fairgo Casino may withhold or cancel bonus funds and related winnings where promotional rules are breached or where a pattern indicates misuse.
If a bonus is credited in error, Fairgo Casino may remove it and adjust any related gameplay outcomes as reasonably necessary to correct the error.
Acceptable Use
You agree to use Fairgo Casino only for lawful, personal entertainment purposes and in accordance with these Terms & Conditions. You must interact with the website in a way that does not disrupt service availability, compromise security, or interfere with other players.
You must ensure that devices and networks you use to access Fairgo Casino are secure and free from malware. You are responsible for any charges incurred through your internet provider or mobile operator.
Prohibited Activities
To protect players and the integrity of Fairgo Casino, the following are prohibited and may result in account restrictions, voiding of bets or winnings, and/or closure of the account (subject to appropriate review):
- creating or using multiple accounts to gain an unfair advantage, including promotion or bonus exploitation;
- collusion with other players or any coordinated activity intended to manipulate outcomes;
- using automated tools, bots, scripts, or other methods to interact with the website or games without human gameplay;
- attempting to access restricted areas of the website, bypass security controls, or probe vulnerabilities;
- using stolen, unauthorised, or third-party payment methods, or providing false ownership details;
- engaging in abusive, threatening, or discriminatory communications with staff or other users.
Fairgo Casino may conduct reasonable reviews to detect prohibited activity and will act in a proportionate manner based on the information available, including game records, transaction history, and account behaviour.
Intellectual Property
All content made available on Fairgo Casino, including branding, logos, website design, text, graphics, and software (excluding third-party trademarks), is protected by applicable intellectual property rights. You may not copy, reproduce, distribute, modify, reverse engineer, or create derivative works from any part of the website unless expressly permitted by law or by written authorisation.
You are granted a limited, non-transferable, revocable right to access and use the website for personal entertainment in accordance with these Terms & Conditions.
Limitation of Liability
Fairgo Casino aims to provide a reliable and enjoyable service, but the website and games are provided on an “as available” basis. To the extent permitted by applicable law, Fairgo Casino is not liable for losses or damages arising from:
- interruptions, delays, or downtime due to maintenance, technical faults, or circumstances beyond reasonable control;
- errors in game presentation or results caused by device issues, network instability, or third-party service disruptions;
- your failure to keep login credentials secure or to maintain a secure device environment.
Nothing in these Terms & Conditions is intended to exclude or limit any rights that cannot be excluded under applicable law. Where liability cannot be excluded, it is limited to the minimum extent permitted.
Account Suspension
Fairgo Casino may suspend, restrict, or close an account where it is reasonably necessary to protect the player, other users, or the platform. This may include situations involving suspected fraud, security concerns, prohibited activity, incomplete verification, chargeback risk, or breach of these Terms & Conditions.
During a suspension or review, certain account functions (including deposits, withdrawals, or gameplay) may be limited. Where appropriate, Fairgo Casino may request information to resolve the issue and will aim to complete reviews within a reasonable timeframe based on complexity and available evidence.
If an account is closed due to a breach, Fairgo Casino may take reasonable steps consistent with these Terms & Conditions and any applicable requirements to address balances, bonus funds, and pending transactions.
Privacy
Fairgo Casino processes personal information for purposes such as account administration, security, payment processing, customer support, and responsible gambling measures. The types of information collected and how it is handled are described in the Privacy Policy available on the website.
You acknowledge that using Fairgo Casino may involve the use of cookies or similar technologies to support essential site functions, improve performance, and maintain security. You can manage certain settings through your browser or device controls, though restricting cookies may affect functionality.
Responsible Gambling
Fairgo Casino supports responsible gambling and encourages players to set boundaries that keep play safe and enjoyable. Gambling should not interfere with your personal relationships, work, health, or finances.
Responsible gambling features may include options such as deposit limits, time reminders, cooling-off periods, and self-exclusion. Availability can vary and may be updated as Fairgo Casino improves player protection tools. If you believe gambling is becoming difficult to control, you should stop playing and seek independent support services in Australia.
Amendments
Fairgo Casino may update these Terms & Conditions from time to time to reflect changes in products, security practices, operational needs, or user experience improvements. Updates will be effective from the time they are posted on the website, unless a later date is stated.
If a change materially affects your use of the service, Fairgo Casino may take additional steps to bring the update to your attention where reasonable. Continued use of the website after changes are posted indicates acceptance of the updated Terms & Conditions.
Contact Information
For questions about these Terms & Conditions, your account, or the Fairgo Casino services, you can contact customer support at [email protected].
Please include enough detail to allow your request to be handled efficiently, such as your account identifier, the relevant date/time, and any related transaction references.
Last updated: